Capture user feedback in-product at the right moment

Improve product engagement ● Reduce churn ● Improve conversion ● Save engineering resources ● And more...

Gather 1000s of contextual responses within hours

Convert your in-app audience into the fastest and most accurate research channel for teams across the organisation

There is no better time to take the pulse of your customers than when they are actively using your product

Net Promoter Score (NPS)

Gauge NPS of your users. Monitor NPS trend over time
Customer Satisfaction (CSAT)

Determine customer satisfaction with specific product features
Pricing study

Find out what users are think about your pricing
Zero party data

Gather zero party data on your users - age, location, education etc
Research participants recruitment

Target relevant segments to effortlessly recruit participants for research studies
Idea validation

Hear directly from users about which idea they would most like you to implement next
Drop off reason

Find out the reason customers drop off during the eshopping journey
Concept testing

Display visuals of concepts and seek feedback in-product from live users
User attribution

Determine how user traffic is coming to your app - social media, google search, realted sites etc
Customer Effort Score (CES)

Determine ease of use by measuring CES, in the moment of use
App-store rating

Target satisfied customers to share product feedback on the app-store
WhatsApp referral

Redirect satisfied users to WA to drive referrals

Choose from 20+ ready to use templates or create your own survey

A 30 min integration empowers business and product teams to launch micro-surveys in seconds

Target the right audience

Effortlessly import cohorts from tools like CleverTap, Amplitude, and MixPanel, or load them using a CSV
Target at the right moment

Target at the precise point in the user jourey. Maximize accuracy with features like trigger delays and back end events
incentivization and gamification

Incentivization management to maximize response rate. Gamified formats like Trivia, Jackpot and Quizz
MINIMIZE DEPENDENCY ON IT

Business can launch surveys in seconds without dependency on IT. Minimize IT costs and eliminate lead time
trigger follow-on actions

Real time response notification on email and Slack. Redirect promoters for app store reviews or WA referrals
INTEGRATE WITH TOOLS

Integrate with 20+ leading tools including CRM, Issue Management, CDP, Loyalty Management and Analytics tools